What types of products does Aurevia offer?

Aurevia specializes in a stylish range of casual wear, including trendy graphic hoodies and versatile sports pants. Our products are designed to cater to individuals who prioritize both comfort and contemporary fashion in their everyday wardrobe.

What materials are used in Aurevia's clothing?

We focus on high-quality materials that ensure durability and comfort. Our clothing is crafted to meet the demands of both active lifestyles and relaxed outings, providing a balance of functionality and style.

How can I determine my size when ordering?

To ensure the best fit, we recommend referring to our size chart available on the product pages. Measuring your body dimensions and comparing them to the size chart will help you select the appropriate size for your purchase.

What is the return policy for items purchased from Aurevia?

Aurevia has a 30-day return policy. To be eligible for a return, items must be unworn, unused, and in their original packaging with tags attached. You can initiate a return by contacting us via email.

Are there any exceptions to the return policy?

Yes, certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, sale items and gift cards cannot be returned. Please contact us if you have questions about a specific item.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Is there free shipping available on orders?

Yes, we offer free shipping on orders that exceed $200. This allows our customers to enjoy their shopping experience without additional shipping costs on qualifying purchases.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and take the necessary steps to resolve it promptly.

Can I exchange an item for a different size or style?

The fastest way to obtain a different size or style is to return the item you have and make a separate purchase for the new item once the return is accepted.